 RANT: Buffalo Wild Wings |
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 Jul 28 2008, 11:34 AM
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#1
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 Spends WAY too much time at CBTL  Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2  |
Let me preface this by saying this has always been one of my favorite places to eat. They aren't expensive, they are kid friendly, I love to play trivia, and the ballgame is always on.
We went to eat there Saturday with the kids in tow. Lunch went fine until the check came. I broke out my debit/credit card, to which I was informed that their card reader wasn't working. I told the waitress I didn't have enough cash, and she informed me that I could get money out of the ATM. So $3.50 later (or more than 10% of the total bill) later I had the cash out to pay for it. It really upset me that they didn't tell me until after the fact that they didn't tell people about the card reader not working. I asked for the manager at the front desk to talk to her about it, but the person working there informed me that she was out running around somewhere if I wanted to find her. I am really curious what they would have done if I didn't have a debit card that I could get cash out of the machine at. Many people don't have a pin for cash on their credit cards, or have a lower cash limit than their total credit limit. What would they do with them? Anyway, I coincidentally got the survey on the bill, so I already sent in a nice complaint to that, and to their corporate Email. We'll see if there is any follow up with it or not. |
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Jul 28 2008, 11:54 AM
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#2
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 Really Comfortable Group: Members Posts: 1,099 Joined: 11-January 07 Member No.: 19 |
Man, that's kinda bogus!
That place seems to be riddled with problems. I remember a year ago or so it was ripped off for 50 grand cash. That was an inside job and I don't think it was ever solved. I read in the paper today that someone cut a hole in the roof and the alarm system was disarmed pointing yet again to an inside job.    |
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Jul 28 2008, 12:41 PM
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#3
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Really Comfortable Group: Moderator Posts: 2,315 Joined: 10-February 07 From: Michigan City Member No.: 43 |
We were just there last night, with my kids running about playing games (always within our sight, though).
I, too, usually use my debit card there. I'd have expected a sign on the door at a minimum, and would have complained as well. Anymore, I don't carry cash, and this type of situation annoys me. |
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Jul 28 2008, 04:40 PM
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#4
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 Advanced Member Group: Members Posts: 336 Joined: 26-April 08 Member No.: 787 |
Ugh, that is really bad management. Hopefully that's just a one-time oversight. I love that BWW; haven't been there for months, but still, it's great. They have the best and friendliest service of any of the locations I've tried.
Ooh, trivia. Anyone up for a trivia CBTL gathering? |
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Jul 29 2008, 06:43 AM
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#5
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Spends WAY too much time at CBTL Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2 |
Well I will say that I have heard from the store manager and a district manager in about 12 hours time. More info to come...
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Jul 30 2008, 07:00 PM
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#6
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 Spends WAY too much time at CBTL Group: Members Posts: 3,237 Joined: 8-December 06 From: MC Member No.: 3 |
Dude! What is going on?
The difference between genius and stupidity is that there are limits to genius. Albert Einstein
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Jul 31 2008, 06:04 AM
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#7
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Spends WAY too much time at CBTL Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2 |
Its been two days, and I haven't heard back again, after I had replied to their emails.
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Jul 31 2008, 08:14 AM
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#8
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 Really Comfortable Group: Members Posts: 1,829 Joined: 11-January 07 From: Kobe, Japan Member No.: 18 |
QUOTE(southsider2k7 @ Jul 31 2008, 07:04 AM)  Its been two days, and I haven't heard back again, after I had replied to their emails. That's BS. I say we storm the place with torches and pitchforks, ala the old Frankestein movies. No? |
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Jul 31 2008, 08:19 AM
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#9
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Spends WAY too much time at CBTL Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2 |
QUOTE(Tim @ Jul 31 2008, 09:14 AM) That's BS. I say we storm the place with torches and pitchforks, ala the old Frankestein movies. No? Sweet! I am all for some good old fashioned pillaging! |
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Jul 31 2008, 09:01 AM
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#10
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Spends WAY too much time at CBTL Group: Members Posts: 3,237 Joined: 8-December 06 From: MC Member No.: 3 |
count me in!
The difference between genius and stupidity is that there are limits to genius. Albert Einstein
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Jul 31 2008, 09:10 AM
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#11
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Advanced Member Group: Members Posts: 253 Joined: 25-December 07 Member No.: 756 |
Yes! Pillaging...a fine way to get all of us together...a good old fashioned CBTL pillaging.
"If a man opens the car door for his wife, it's either a new car or a new wife." - Duke of Edinburgh.
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Jul 31 2008, 10:55 AM
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#12
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Spends WAY too much time at CBTL Group: Admin Posts: 5,171 Joined: 11-December 06 From: Indiana Member No.: 10 |
Count me in!
Be who you are and say what you feel because those who mind don't matter and those who matter don't mind~Dr. Suess
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Aug 1 2008, 06:26 AM
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#13
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Spends WAY too much time at CBTL Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2 |
Well I never have heard back from the Manager nor the District Manager again despite trying twice, so I guess it is on to Holly's for me.
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Aug 1 2008, 06:50 AM
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#14
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Spends WAY too much time at CBTL Group: Members Posts: 3,237 Joined: 8-December 06 From: MC Member No.: 3 |
Me 2
The difference between genius and stupidity is that there are limits to genius. Albert Einstein
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Aug 1 2008, 08:28 AM
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#15
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Spends WAY too much time at CBTL Group: Admin Posts: 5,171 Joined: 11-December 06 From: Indiana Member No.: 10 |
We're going to pillage Holly's? I thought we were supposed to pillage B dub's!
Be who you are and say what you feel because those who mind don't matter and those who matter don't mind~Dr. Suess
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Aug 1 2008, 08:32 AM
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#16
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Spends WAY too much time at CBTL Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2 |
We eat at Holly's AFTER we pillage Bdubs. Burning things always makes me hungry.
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Aug 1 2008, 10:05 AM
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#17
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Advanced Member Group: Members Posts: 253 Joined: 25-December 07 Member No.: 756 |
QUOTE(southsider2k7 @ Aug 1 2008, 07:26 AM) Well I never have heard back from the Manager nor the District Manager again despite trying twice, so I guess it is on to Holly's for me. Have they changed their Mexican red sauce? Always tasted like spaghetti sauce with chili powder to me... "If a man opens the car door for his wife, it's either a new car or a new wife." - Duke of Edinburgh.
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Aug 1 2008, 10:17 AM
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#18
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Spends WAY too much time at CBTL Group: Admin Posts: 16,425 Joined: 8-December 06 From: Michigan City, IN Member No.: 2 |
QUOTE(CaddyRich @ Aug 1 2008, 11:05 AM) Have they changed their Mexican red sauce? Always tasted like spaghetti sauce with chili powder to me... I never have had Mexican there. Usually a French Dip, Stir Fry, Pulled Pork, or BBQ Burger for me. |
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Aug 1 2008, 12:55 PM
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#19
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Spends WAY too much time at CBTL Group: Admin Posts: 5,171 Joined: 11-December 06 From: Indiana Member No.: 10 |
QUOTE(southsider2k7 @ Aug 1 2008, 08:32 AM) We eat at Holly's AFTER we pillage Bdubs. Burning things always makes me hungry. RIGHT ON!! I am there! If anyone beats me to Holly's, order me the pretzel sandwich please. Be who you are and say what you feel because those who mind don't matter and those who matter don't mind~Dr. Suess
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Aug 13 2008, 11:42 AM
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#20
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Spends WAY too much time at CBTL Group: Members Posts: 3,237 Joined: 8-December 06 From: MC Member No.: 3 |
SSider, didja ever hear from them?
The difference between genius and stupidity is that there are limits to genius. Albert Einstein
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